If you are using iPhone SMS Backup in your Mac with Mojave (10.14) on Mac OS. Kindly, follow below additional step to save messages from your iPhone as new restrictions introduced in Mac OS.
Follow the below steps:
- Open System Preferences settings in your Mac
- Go to Privacy & Security > Privacy > Click on the Lock Icon at the bottom and Unlock > Scroll Down left list and Select ‘Full Disk Access‘ and Click ‘+’ button the right side and select “SMSBackupApp” application from the popup dialog.
Once settings changed, close System Preferences & reopen “SMSBackupApp” from the Applications folder.
Note: Windows PC users and Mac Computer users with OS version below 10.14 do not require changing above settings.